Exchange Policy

7-Day Exchange Policy

We offer a 7-day exchange policy to ensure customer satisfaction. If you receive a damaged, defective, or incorrect product, you may request an exchange within 7 days of receiving your order.

Eligibility for Exchange

• The product must be unused and in its original condition.
• The product must be returned with original packaging and all accessories (if applicable).
• Proof of damage or defect (photo or video) must be shared within 24 hours of delivery.

How to Request an Exchange

To request an exchange, please contact us on WhatsApp at 0328-2288488 with your order details and proof of the issue. Our support team will guide you through the exchange process.

Exchange Process

• Once your request is approved, we will provide the return address.
• Customers must securely package the product before sending it back.
• After we receive and inspect the product, the replacement item will be shipped.

Important Notes

• Exchanges are only applicable for damaged, defective, or incorrect products.
• Products that show signs of use will not be eligible for exchange.
• Customers may be responsible for return shipping charges unless the issue was caused by our mistake.

Your satisfaction is important to us. If you have any questions, feel free to contact us anytime.